FAQ

How long will my order take to arrive?

To serve you better and get the best prices, your order may be shipped from one of our International suppliers. Therefore please allow 2-5 weeks for your parcel/s to arrive, mostly comes within 2 weeks however may take longer due to high volume of orders.

Can i track my order?

Yes, if you need to track your order, simply send us a message and we will send you a tracking number. And Upon request we will send a Photo on where in the process your package is in.

What if I want to return an item?

You may return most new, unopened items within 14 days of delivery for a full refund. We will also pay  the return shipping cost if the return is a result of our error.

You should expect to receive your refund within 4 weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly.

If you need to return an item please contact us with your order number and details about the product you'd like to return.

How can I get in touch if I have a problem with my order?

Any concerns about issues with your order go to our contact us page or our online chat. 

How can I pay for my order?

       By credit card, debit card,or paypal.

Will my order arrive all in one parcel? 

Often times depending on the item the customer will receive more than one parcel due to the extra care we take to prevent damage.

How can I stay in the loop about specialoffers and deals?

 Please join our email list and/or like your FB page